Returns Policy

If for any reason you would like to return your order, please do so within 14 days (in perfect condition) ensuring you obtain Proof of Postage as we cannot be responsible for goods lost or damaged in the post. We will then either replace the item or, if you prefer, offer a full refund minus the cost of the original postage.  As Personalised Name Pictures are made to order, we regret that we cannot accept returns for these.